NERAMAC Help Desk Operator Recruitment 2026: Apply by 24 April

Recruitment overview

NERAMAC has invited applications for the post of Help Desk Operator on project basis for the NE-RACE Project. The recruiting body is North Eastern Regional Agricultural Marketing Corporation Limited, a Government of India enterprise under the administrative control of the Ministry of Development of North Eastern Region.

This is a single-post recruitment meant for candidates who can handle help-desk support, user communication, record maintenance, buyer and seller onboarding, and field support related work connected to the project.

Important dates

Candidates should plan to submit the application well before the closing date instead of waiting for a separate online portal update.

Vacancy details and posting location

The official notice also indicates that the role is based at NERAMAC Head Office, but the work may include coordination and support activities linked to the project outputs and users.

Eligibility criteria

• Age limit: Not above 30 years as on 1 May 2026.
• Educational qualification: Higher Secondary passed or Graduate from a recognized university or institute.
• Citizenship: Applicant must be a citizen of India.
• Qualification recognition: Qualifications should be from recognized institutions as stated in the advertisement.

If a candidate does not meet these conditions clearly, the application can be rejected during shortlisting or even later in the recruitment process.

Experience and language requirement

The official notice keeps the experience condition modest, but it is still mandatory.

• Minimum 6 months of experience in a relevant field.
• Knowledge of marketing, preferably in the agriculture sector.
• Good communication skills.
• Basic computer knowledge including MS Word, Excel, and PowerPoint.
• Ability to communicate in English and Mizo language.

The language condition is especially important because the notice specifically connects the single vacancy to English and Mizo communication ability.

Salary and contract terms

The notice also states that no other allowance or extra remuneration will be payable during the contract period. Leave will be governed by corporation rules for contract employees, and the selected candidate may be eligible for increment according to policy from time to time.

Scope of work and job responsibilities

The Help Desk Operator role is not limited to answering calls or messages. The official scope of work includes operational, coordination, and support tasks.

• Manage the portal help-desk.
• Address user queries and issues.
• Maintain detailed records of communication for future reference.
• Escalate critical matters to the project manager.
• Assist the project team in reaching project output in terms of user numbers.
• Generate leads through regular follow-ups with existing clients and by scouting for new buyers.
• Onboard new buyers and sellers in the NE desk portal.
• Provide logistical assistance to buyers and ground support to farmers.
• Manage NERAMAC stall at events.

This means the role mixes desk work, coordination, reporting, and some outward-facing communication responsibilities.

How to apply

The official advertisement does not describe a portal-based online application form for this post. Candidates are required to submit the application form with relevant testimonials by email or by post.

1. Download the official advertisement and application form from the NERAMAC career page.
2. Fill in your personal, educational, and experience details carefully.
3. Attach relevant testimonials and supporting documents.
4. Send the application by email to amhr@neramac.com or by post to the office address mentioned in the notice.
5. Make sure the application reaches NERAMAC on or before 24 April 2026.

Only shortlisted candidates will be informed about the interview date.

Interview and document instructions

The notice says that NERAMAC will call candidates for interview only on the basis of the declaration made in the application form. The interview date will be communicated only to shortlisted candidates.

• Candidates should bring their original testimonials on the date of interview.
• Applicants working under Central Government, State Government, Public Sector Undertakings, or autonomous bodies should produce a No Objection Certificate at the time of interview.
• No TA or DA will be paid for appearing in the interview.
• Appointment is subject to being found medically fit as per the prescribed standards.

This makes document readiness important even before the shortlist is announced.

Application address and key conditions

• Mere fulfilment of eligibility does not guarantee being called for interview.
• NERAMAC may raise the shortlisting standard beyond the minimum criteria.
• The engaged person can be transferred to another location or branch if required.
• The contract can be terminated by the corporation by giving one month prior notice.
• The engagement does not create any right to regularization or absorption.
• Any changes in the recruitment notice will be published on the NERAMAC website only.
• Legal disputes, if any, are subject to Guwahati court jurisdiction.

These conditions matter because they define the contract nature of the post and the shortlisting process.